Lync Agent/Harsha Tejas

Two ways we turn your leads into revenue.

The ones that arrived sixty seconds ago, and the ones that went quiet months ago.

Speed to Lead

Every new enquiry answered in under sixty seconds, over text and phone, day and night.

56%of responses became booked appointments

How it works→

Database Reactivation

Every old enquiry can still turn into revenue. From 3,000 leads up, no CRM needed.

$16.5Min pipeline across six campaigns

See the numbers→

Book a 30 minute call

leads reactivated: 65,570
ready to buy: 1,032
average response rate: 30.1%

Figures from six database reactivation campaigns across four client engagements. Pipeline means everyone ready to buy, booked or qualified, multiplied by the client's own average deal value. Full breakdown and methodology below.

Campaigns run in

Financial servicesTravel and tourismDental and healthcareCoaching and educationUnited States · United Kingdom · Australia · Europe

Sound familiar?

“Someone fills in our form at 9pm. We see it the next morning.”

That gap is the whole problem. By then they've contacted two competitors, and whoever replied first usually gets the business.

Speed to Lead→

“Honestly? Some enquiries never get called back at all.”

Between 40 and 50% of enquiries never get followed up by anyone. It's rarely a people problem, so hiring more of them rarely fixes it.

Speed to Lead→

“We called them once. They didn't pick up, so that was that.”

44% of salespeople stop after one try, but most sales take five. Those leads aren't dead, the follow up just stopped.

Database Reactivation→

“We've got thousands of old leads and nobody has touched them in a year.”

You paid for every one of them. They didn't stop being interested, they stopped hearing from you.

Database Reactivation→

Follow-up figures from industry research, not our own campaigns: 40-50% of inbound leads are never followed up, 44% of salespeople stop after one attempt, and 80% of sales need five or more touches.

01Speed to Lead

Answer in sixty seconds. Here is what that did.

Two clients, their own numbers, measured against their own baseline over the same period.

Dental clinic

United States

Monthly revenue: $25.0k$58.5k
Appointments per day: 616
Lead to appointment: 20-30%56%

Coaching business

United Kingdom

Response to booking: 41%50%
Warm leads missed: Regularly0
Hours covered: Office hours24/7

Methodology. Both figures reported by the client, measured against their own baseline over the same period. Results are not attributed to a named client. Two engagements is a small sample and we are not going to present it as more than that.

How Speed to Lead works

02Database Reactivation

Six campaigns. Every number, including the bad ones.

Two of these produced a few hundred thousand and one produced thirteen million. They are all here because a table with only the good rows in it is a brochure.

Sector	Hook	Leads	Response	Ready to buy	Pipeline
Financial servicesSingle firm	New bond offer	14,644	43.3%	382	$13.2M
Travel and tourismCruise packages	Competition	8,648	23.3%	316	$420K
Travel and tourismCruise packages	Direct offer	4,874	31.5%	93	$124K
Financial servicesAustralia	SpaceX IPO access	9,923	30.7%	122	$1.27M
Financial servicesEurope	SpaceX IPO access	5,650	32.4%	20	$348K
Boiler companyUnited Kingdom	Free air conditioner offer	21,831	22.9%	99	$1.07M
Six campaigns, four engagements		65,570	30.1%	1,032	$16.5M

Financial services

$13.2M

Single firm · New bond offer

Leads: 14,644
Response: 43.3%
Ready: 382

Travel and tourism

$420K

Cruise packages · Competition

Leads: 8,648
Response: 23.3%
Ready: 316

Travel and tourism

$124K

Cruise packages · Direct offer

Leads: 4,874
Response: 31.5%
Ready: 93

Financial services

$1.27M

Australia · SpaceX IPO access

Leads: 9,923
Response: 30.7%
Ready: 122

Financial services

$348K

Europe · SpaceX IPO access

Leads: 5,650
Response: 32.4%
Ready: 20

Boiler company

$1.07M

United Kingdom · Free air conditioner offer

Leads: 21,831
Response: 22.9%
Ready: 99

Six campaigns

$16.5M

Leads: 65,570
Response: 30.1%
Ready: 1,032

Methodology. Six campaigns across four client engagements. Pipeline is total ready to buy, meaning booked appointments plus qualified prospects, multiplied by the client's own average deal value, reported by the client.

How reactivation works Or read the full case study pack

Ten second version

What is sitting in your list?

Move the two numbers. No form, no email. To pressure test it against your actual list, the call is one click away.

Leads in your list

Value of one customer

Pipeline sitting in your database

$180,000

Show me where that number comes from

04Custom work

The two offers are not the only thing we build.

Speed to Lead and Database Reactivation are productised because they are the two problems almost every business has. The rest of our time goes on things that only one business has. If you have an idea and no idea whether it is possible, that is a good call to book.

Workflow automation

The repetitive thing your team does forty times a week, done by a machine instead. Usually the fastest payback of anything here.

AI inside your existing stack

You keep the CRM and the tools you already pay for. The intelligence gets added to them rather than replacing them.

Conversational agents

Support, onboarding, internal assistants. Built against your actual documents and your actual rules, not a generic wrapper.

Something not on this list

Most of the interesting work starts as a sentence beginning "can AI do this". Bring the sentence and we will tell you honestly whether it can.

Harsha Tejas, founder and lead engineer.

05Who builds it

Built by an engineer, not resold by an agency.

Three years building AI in production, starting with computer vision before ChatGPT existed. I did not learn this on clients: I spent the first stretch as the technical partner behind other AI agencies, building the systems they put their logo on.

When your agent mishandles an objection at two in the morning, I can go into it and fix the thing itself.

2022

Computer vision, in production

Two drone systems: automated warehouse inventory, and surveillance. Both still running today. This was before ChatGPT existed, which matters mainly because it means I learned this as engineering rather than as prompting.

2024

Training LLMs for US tech

Worked with some of the largest names in American tech on model training and evaluation across more than ten industry projects. This is where I learned what these models are actually reliable at, and where they quietly fall over.

2025

Voice agents and automation

Started as the technical partner behind other AI agencies before putting my own name on anything. Now building voice and SMS systems for businesses in the US, UK and Australia.

06Questions

The things people ask before booking.

Not here? Email it over and you will get a real answer back.

01 Speed to Lead

How fast does it actually respond?

A text inside ten seconds and a call inside thirty. If they do not pick up, the text thread carries on for seven days, then stops.

Does it work with my forms and my calendar?

Yes. It sits behind whatever you already use and books into your existing calendar.

How long until it is live?

Longer than a reactivation campaign, because it has to sit inside your intake and be tested against real enquiries before it is trusted with them.

Will my leads know they are talking to an AI?

If they ask outright, it says yes. It will not announce it in the first sentence, because that ends the conversation before they hear about the thing they enquired about. You can have it disclose upfront if you would rather.

What does it cost?

A setup fee to build and wire it in, then a monthly maintenance fee to keep the agents tuned as real enquiries come through. That monthly fee is the only recurring cost. The numbers move with your enquiry volume, so you get them on the call.

What if someone asks not to be contacted?

They go onto a do not contact list straight away, and you get that list. It is yours to keep.

02 Database Reactivation

Is this cold calling? Is it legal where I am?

No. Everyone contacted previously gave you their details and asked to hear from you, which is the distinction that matters in the US, UK, Australia and the EU. The AI only ever speaks to people who reply first. We do not buy lists and we do not scrape.

How big does my list need to be?

From 3,000 previously engaged leads. Below that the economics usually do not work, and we will tell you so rather than take the setup fee.

How old can the leads be?

Engaged within the last twelve months ideally. Up to twenty four works, depending on how strong the new offer is.

Do I need a CRM?

No. A spreadsheet of names and phone numbers is enough. If you do have a CRM, it writes back into it.

How long until it is live?

Usually inside a week. The list already exists, so the work is in the offer and the agent rather than in plumbing.

What does it cost?

A small setup fee, then a commission on the calls the campaign actually books. There is no monthly fee, so you are not paying for a system between campaigns. The numbers move with your list size and deal value, so you get them on the call.

What if someone asks not to be contacted?

Do not contact list, straight away, and the campaign never messages them again. You get that list alongside the booked appointments, so it carries across anything you run in future, with us or without us.

Built on

Nothing exotic. Anything else with an API can be wired in.

07Book a call

Thirty minutes. No deck.

You are on with the person who builds these, not a setter working from a script.

Prefer to write first? harsha@lyncagent.com.

What we cover

Your list size, your average deal value, and whether the arithmetic works. Sometimes it does not, and we would rather say that in the first ten minutes.
Which of the two offers fits, or whether you should run both and in what order.
A live look at a real dashboard, so you can see the shape of the reporting before you commit to anything.
The actual price for your situation.